PRIVACY AND DATA PROTECTION POLICY
PRIVACY AND DATA PROTECTION POLICY
C.B. HOTEL BAJAMAR is the owner of the website www.hotelapartamentoslaspalmas.com and responsible for the treatment of personal data provided by users through this website.
Below we inform about the terms related to the protection of personal data and we understand that they have been read and understood by the user when providing us with their personal information and using this website.
Who is responsible for the processing of your data?
Identity: C.B. HOTEL BAJAMAR
Mailing address: Calle Venezuela, 34 – 1 – 35010 Las Palmas de Gran Canaria (Guanarteme) – Las Palmas
For what purpose do we treat your personal data?
In C.B. HOTEL BAJAMAR we treat personal data in order to:
respond to requests made
carry out the established commercial and professional relationship
manage the registration as a user on the website
provide interested parties with offers of products and services of interest
manage the services offered during your stay at the hotel
perform administrative, accounting and fiscal management.
In order to be able to offer you products and services according to your interests, as well as to improve your user experience, we will elaborate a “commercial profile”, based on the information provided. No automated decisions will be made based on that profile.
How to stop receiving commercial communications
In accordance with the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, in the event that the user wishes to stop receiving commercial or promotional communications by C.B. HOTEL BAJAMAR, you can request the cancellation of the service by sending an email to the following address: firstname.lastname@example.org or by clicking on the down button that can be found at the end of our commercial communications.
How long will we keep your data?
The personal data provided will be preserved:
while the mercantile relationship is maintained and its deletion is not requested by the interested party. Once the commercial relationship is concluded, they will be kept in a blocked state during the legal term established in compliance with the legal obligations and be able to face the possible responsibilities or requirements of the Public Administrations and / or Courts.
for a period of 2 years from the last confirmation of interest
during the subscription to the sending of our commercial communications, until the moment the user requests the withdrawal of the service.
What is the legitimacy for the treatment of your data?
The legal basis for the treatment of your data is:
the consent of the interested party in a physical or digital form
The prospective offer of products and services is based on the consent that is requested in the medium in which it is collected, and under no circumstances does the withdrawal of this consent condition the execution of the service provision contract or established commercial relationship.
To which recipients will your data be communicated?
The data will be communicated to other companies for internal administrative purposes, including the processing of personal data of customers or employees
To companies of our Business Group to send commercial communications of other offers and promotions that may be of interest to you
They may also be communicated to the administration and / or courts to comply with current legislation.
Mailchimp – Under the EU-US Privacy Shield agreement. – Information available at: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=ActiveWhat are your rights when you provide us with your information? Anyone has the right to obtain confirmation on whether C.B. HOTEL BAJAMAR we are dealing with personal data that concern you, or not.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. C.B. HOTEL BAJAMAR will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
How to exercise your rights
You can exercise your rights by sending a written copy, attaching a copy of an official document that identifies you and specifying the right or rights you wish to exercise, by any of the following means:
Mailing address: Calle Venezuela 34 – 1 35010 Las Palmas de Gran Canaria (Guanarteme) – Las Palmas.
How have we obtained your data?
The personal data that we discussed in C.B. HOTEL BAJAMAR come from the interested party.
We obtain consent when:
when creating a customer account or buying a product on our website
by checking the box destined to the subscription to our commercial communications
when completing a form in paper or electronic format
to formalize a purchase order through our forms.
The categories of data that are treated are:
Identification data: name and surnames, DNI / Residence card / Passport
Contact information: telephone, postal address, E-mail
Personal characteristics data
Specially protected data is not processed.